Privacy policy
Last updated: May 25, 2026
Veloura operates this store and website, including all related information, content, products, and services to provide customers with a smooth and secure shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
When you use our website, we may collect certain personal information, including:
- Name
- Shipping and billing address
- Email address
- Phone number
- Payment information
- Order history
- Device and browser information
- IP address and website usage activity
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our products and website
- Send order confirmations and updates
- Prevent fraud and unauthorized activity
- Provide promotional and marketing communications
Payment Security
All payments are processed securely through trusted third-party payment providers. Veloura does not store full payment details on our servers.
Cookies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.
Sharing Information
We may share limited information with trusted third-party services that help operate our business, including:
- Payment providers
- Shipping carriers
- Analytics services
- Shopify and related ecommerce tools
These partners only receive information necessary to perform their services.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Opt out of marketing emails
To make a request, contact us at:
Data Protection
We take reasonable precautions and security measures to help protect your personal information from unauthorized access, misuse, or disclosure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.
Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact us at: